Central lead records
Keep the right information visible, current and available to authorised staff.
Leads and relationships
Gym CRM Software for Leads, Trials and Member Follow-Up
Jim helps fitness teams organise prospects before they become members. Capture enquiries, track the next stage and maintain the context staff need for useful follow-up.
A clearer way to operate
Replace fragmented admin with one reliable workflow.
Leads are easily lost when enquiries live in notebooks, personal phones or scattered messages. A shared pipeline makes ownership and conversion activity visible.
Clear pipeline stages
Keep the right information visible, current and available to authorised staff.
Trial booking and completion tracking
Keep the right information visible, current and available to authorised staff.
Contact notes and follow-up context
Keep the right information visible, current and available to authorised staff.
Lead-to-member conversion
Keep the right information visible, current and available to authorised staff.
Team visibility and accountability
Keep the right information visible, current and available to authorised staff.
Designed for real teams
Where this workflow fits
Website and walk-in enquiries
Configure Jim around your branches, staff responsibilities and member journey.
Trial-session follow-up
Configure Jim around your branches, staff responsibilities and member journey.
Membership sales pipelines
Configure Jim around your branches, staff responsibilities and member journey.
Frequently asked questions
Questions about gym crm software
Which lead stages are supported?+
Teams can track stages such as new, contacted, trial booked, trial completed, converted or lost.
Can a lead become a member?+
Yes. Converted prospects can move into the member workflow.
Can receptionists use the CRM?+
Access depends on the role and permissions assigned by the workspace owner.
Is this separate from member management?+
The lead workflow is distinct but designed to connect naturally with membership onboarding.
See how Jim fits your fitness business.
Book a guided walkthrough or start with the package that matches your current team and member capacity.
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