Help

Jim Support

Get help with workspace access, onboarding, billing, or day-to-day gym operations.

Before contacting support

Include your gym name, the affected module, what you expected to happen, and any error message shown. Never send passwords or payment credentials.

Workspace owners can request help with login recovery, subscription invoices, plan access, and account administration.

For the fastest diagnosis, include the time of the issue and the steps needed to reproduce it.